![]() Important: The IT team should handle upgrades so that all users are upgraded at the same time. If you do not know what email address your licenses are registered under or encounter issues, please open a support ticket. Click that and then follow the instructions on the next page. Above your floating licenses you will see a blue button for upgrading. Log into My Licenses using the Pixologic ID that the licenses are registered under. It is now possible to upgrade through My Licenses. ZUpgrader will not work for floating licenses. If it can't write the cookie, it will forget you've logged in just as soon as you've done it. Our site uses cookies to remember that you have logged in as you navigate between pages. Also, ensure that you don't have any browser addons or antivirus software that block cookies. If this is happening to you, please first make sure that you are either using Microsoft Edge or Google Chrome (for Windows users) or Safari (for Mac users). Note: Some users report encountering a login loop when they try to upgrade or download. Don't deactivate it or ZBrush 2022 will also be deactivated. ![]()
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